The collision repair process involves many steps. There are many factors involved, some beyond our control (parts availability & delivery). We generally do not give a promise date until all parts have arrived and been checked for correctness as well as the vehicle being painted. Understand that many of the products we use have a curing time in between each process, such as primers, body fillers and sealers as well as top coats of paint. Some of these can be up to 2-3 hours before the next procedure can take place. Although we do our very best to get your vehicle returned to you in a timely manner, we realize what a great inconvenience it is to not have your vehicle.
The following outlines the procedures involved and important milestones along the way.
1 |
Estimate Prepared |
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2 |
Estimated Completion Date Given |
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3 |
Customer Updated on Completion Date |
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4 |
Customer Updated on Schedule Completion |
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5 |
Confirmed Delivery Date Given |